Your health records, in your pocket.
Message your provider, check test results, manage appointments and request refills, all from your phone or any web browser. Here is how to get set up.
Communicate with your provider and get reminders
Manage your appointments
Access your test results
View your medications and request refills
Set up the healow app
Four steps, and you only need to do this once.
The healow app is free on both the App Store and Google Play.
Practice Code
FEHAED
Enter this code in the healow app to find FloMD Primary Care.
- 1
Download the healow app
Get the free healow app from the App Store on iPhone, or Google Play on Android.
- 2
Search for our practice
Enter practice code FEHAED to find FloMD Primary Care.
- 3
Log in
Enter your portal username and password to login.
- 4
Create your PIN
Set up your PIN to securely access your health records from then on.
Activate your Portal account
Prefer a bigger screen? The Portal works in any web browser.
- 1
Check your email
Our practice sends your username and password to you by email. If you cannot find it, check your spam or junk folder before calling us.
- 2
Open the Patient Portal
Use the login button on this page. The Portal works in any web browser, on a computer, tablet or phone.
- 3
Sign in with those details
Enter the username and password exactly as they appear in the email.
- 4
Set your own password
After your first login you can customise your password to something you will remember.
New to the practice, or don't have an account yet? You can enrol from the Portal login page, or call us and we will set you up.
Portal & healow FAQs
Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.
Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.
We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their health. For a complete list of features, ask our friendly staff.
User support is built into the web portal and the app, or you can ask a member of our staff.
The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.
Sign-up is simple and outlined in the steps above. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.
Still stuck? We will sort it out.
If you cannot get logged in, don't worry. Give the front desk a call or send us an email, and we will get you access.
